General Questions

Common issues relating to www.stcwsecurity.com

What happens if I exit the course, either deliberately or by accident?
Your progress through the course is saved automatically, so if you exit for any reason, when you log back in you can begin from where you left off. ...
Sat, 11 Oct, 2014 at 9:47 AM
I have completed the assessment. Where is my certificate?
The passmark for the assessment is 75% and you will not receive your certificate until you achieve this score. If you do not achieve 75% on your first a...
Tue, 14 Oct, 2014 at 11:00 PM
Is it possible to purchase more than one licence in a single transaction?
If you would like to pay for more than one candidate in a single PayPal transaction, please contact support@marlins.co.uk.  We will then send you a PayPal &...
Wed, 5 Mar, 2014 at 6:41 PM
How can I change my details (such as Date of Birth) on the certificate?
Please follow this link:  https://learn.marlins.co.uk/user/edit.php?course=1   and update your personal details in the "STCW Security Information"...
Wed, 3 Sep, 2014 at 3:38 AM
Do you offer any discounts for bulk purchases?
We believe our STCW security elearning courses are very competitively priced, but we do offer small discounts on bulk purchases of licences, when purchased ...
Wed, 7 May, 2014 at 11:45 AM
Where can I undertake the assessment for the MCA approved security courses?
Thank you for your interest in our security courses. If you require our UK MCA approved course, you will need complete your study online and then vi...
Fri, 14 Nov, 2014 at 11:24 AM
Nothing happens after I click the course title. What should I do?
If the course does not launch automatically, you may need to disable pop-up blocker in your internet browser before you can start the course. ...
Mon, 13 Oct, 2014 at 3:49 PM
I have finished my course. How do I print my certificate?
Once you have achieved 75% or more in your assessment, you will be able to view, download and print your certificate using the highlighted link belo...
Wed, 25 Mar, 2015 at 10:32 AM