When the candidate has finished the test, make sure they have clicked the "Finish" button otherwise the results won’t be recorded.
When the test has been completed you should print out their certificate. The option is do this is presented immediately after the "Finish" button is clicked.
If you accidentally click past this option it is still possible for the administrator to retrieve the certificate. To do so, simply click on "Print certificates" on the Administration Panel. Click the check box besides all of the certificates you wish to print, then click the "Print certificates" button.
If you want to print a certificate that has previously been printed, click the ‘Show certificates already printed’ check box.