Helpdesk

Purchasing and Payment 3

• I purchased a course, but its not available.
• How can I enrol my crew members after buying more than one course via Ocean online shop?
• How to purchase a course using a coupon code

STCW Courses 3

• Which flag approved STCW Security course should I buy?
• Where can I undertake the assessment for the MCA approved security courses?
• Where is my STCW certificate?

General Questions 7

• What happens if I exit the course, either deliberately or by accident?
• How can I change my details (such as Date of Birth) on the certificate?
• What is the National ID?
• I forgot my password. How can I log in to complete my course?
• I have completed the eLearning course assessment. Where is my certificate?

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