General Questions

Common issues relating to www.stcwsecurity.com

What happens if I exit the course, either deliberately or by accident?
Your progress through the course is saved automatically, so if you exit for any reason, when you log back in you can begin from where you left off. ...
Sat, 11 Oct, 2014 at 9:47 AM
What are the training requirements for Vessel General Permit?
The following paragraphs are extracts from:  http://water.epa.gov/polwaste/npdes/vessels/upload/vgp_permit2013.pdf From 2.1.6 General Training...
Thu, 12 Mar, 2015 at 5:27 PM
I have completed the assessment. Where is my certificate?
When you complete a course your certificate will become available on the main course page. The pass mark for most assessments is 75% and you will n...
Tue, 21 Jan, 2020 at 7:50 AM
How can I change my details (such as Date of Birth) on the certificate?
Please follow this link:  https://learn.marlins.co.uk/user/edit.php?course=1 and update your personal details in the "STCW Security Information" s...
Mon, 15 Apr, 2019 at 3:21 PM
What is the National ID?
Your National ID is your Seaman's Book no and is required for your STCW certificate.  If you don't have a Seaman's Book you can enter your p...
Mon, 15 Apr, 2019 at 3:13 PM
Nothing happens after I click the Enter button. What should I do?
When you click the 'Enter' button to start a course, it will open in a new popup window. If the course does not launch automatically, you may ...
Wed, 22 Jan, 2020 at 4:55 AM
I have finished my course. How do I print my certificate?
Once you have achieved 75% or more in your assessment, you will be able to view, download and print your certificate using the highlighted link below. ...
Fri, 25 Aug, 2017 at 10:28 AM
I forgot my password. How can I log in?
If you have forgotten your password, click the link on the login page: https://learn.marlins.co.uk/login/forgot_password.php  Enter either your user...
Tue, 21 Jan, 2020 at 9:06 AM