Helpdesk

Getting Started 2

• Where is the Marlins Online Test Platform?
• How do I register for a Test Platform account?

Payment 9

• How do I purchase a Marlins English Language test? [Part I]
• How do I purchase a Marlins English Language test? [Part II: PayPal]
• Is there a minimum or maximum number of Marlins English Language tests for a single purchase?
• Can I pay for Marlins English Language Tests by invoice instead of credit card?
• How much does a Marlins English Language test cost? Do you offer discounts for bulk orders?

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Test administration 10

• When I allocate a licence code to a candidate by email, what does the automated message look like?
• How long are Marlins English Language test credits valid for?
• If a candidate fails in testing, how long before they can take the Marlins English Language test again?
• What preparations should I make before testing a candidate?
• How do I generate a licence code for the Marlins English Language Test?

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Certificates 9

• Why is my final percentage not an average of each section percentage?
• Is my English Language Test score of xx% a pass or a fail?
• Change candidate details on Marlins English Test certificate
• Can you stamp my Marlins English Language test certificate?
• How long is a Marlins certificate valid?

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Account issues 1

• Forgotten password (Marlins English Language Test, Marlins Test Platform)